Thank You for Considering me as your Travel Planner!

I’m so grateful for the opportunity to be a part of your travel plans. Whether you're just getting started or ready to dive into the details, this page will walk you through what it looks like to book a vacation package with me—from the first consultation to final countdown. My goal is to make the process smooth, personalized, and stress-free every step of the way!

Meet Your Travel Team: Kayla & Mark Alan

Hey there! We’re Kayla & Mark Alan, an Orlando-based husband-and-wife team. With years of local experience, we’re passionate about crafting vacations that combine insider knowledge with effortless planning.

Kayla, your resident Disney mastermind, grew up loving everything Disney and honed her passion for creativity with a college degree in Costume Design. From working in theatre to bridal styling, she’s always been drawn to storytelling and creativity, and channeling that into making your trips magical. Today, she crafts every itinerary, writes all of our social media & blog content, and plans the details that bring your vacation to life .

Mark Alan, the patient perfectionist behind the lens, manages the finances, trails every detail, and captures all the buttery B‑roll clips you’ll see in our YouTube videos. Although more of a behind the scenes guy, he’s the one who brings a thoughtful, steady hand to every aspect of our business.

Together, we live and breathe theme-park life, whether it’s sneaking in tips about park-hopping strategies or testing new treats at parks. We’re dedicated to empowering guests—from first-timers to seasoned travelers—with content and support that’s practical, polished, and a little playful.

Trusted Expertise Through Goofy Getaways

I’m proud to be an accredited travel consultant through Goofy Getaways Travel Agency, an industry-recognized leader in Disney and Universal vacation planning. Goofy Getaways is a Disney Earmarked Silver Producer and a U-Preferred Agency with Universal —designations that reflect a high level of sales, training, and proven expertise. These affiliations aren’t just titles—they represent the quality of service, depth of knowledge, and continued education required to give clients like you a top-tier vacation planning experience.

To learn more about the agency I proudly represent, visit goofygetaways.com.

Why Book With Us?

When you book with me, you're not just securing a vacation—you're gaining a dedicated travel partner who’s here to make the entire experience easy, exciting, and tailored to you. I take care of the research, planning, and booking so you don’t have to spend hours sorting through conflicting advice online (looking at you, Facebook groups 😅). Here’s what I provide:

  • Custom vacation quotes and pricing based on your unique needs and preferences

  • Planning guidance from start to finish, so you’re never left guessing what to do next

  • Expert park information, including the latest updates and must-know tips

  • Step-by-step guidance for using mobile apps, Lightning Lane Multi Pass, and more

  • Packing advice and reminders to make travel day a breeze

  • Personalized recommendations for dining, tours, and other magical extras

  • Firsthand expertise—I live just 20 minutes from the parks and visit often!

My goal is simple: to help you have a smooth, stress-free, and truly unforgettable vacation—without the overwhelm of having to plan it all yourself.

What to Expect: Your Planning Timeline

I believe a well-planned vacation should feel effortless—and that starts with a clear, guided process. Here’s what our journey together will look like, from the first quote to your first day of vacation:

Step 1: Custom Quotes & Options

We’ll begin by discussing your travel goals, preferences, and must-haves. I’ll then create a few thoughtfully tailored vacation package options for you to review. Need changes? No problem—up to three complimentary revisions are included to ensure we find the perfect fit. GET YOUR FREE QUOTE

Step 2: Booking Your Trip

Once you’ve selected your ideal package, I’ll take care of getting everything secured. Please note that I do charge a few service fees for my planning services, which you can read about further down this page.

Step 3: The Planning Process

This is where the magic happens! From the moment you book to the week you depart, I’ll send helpful, expertly timed emails with tips and resources. Expect everything from theme park insights and Lightning Lane guidance to transportation tips and app tutorials—always curated for your itinerary.

Step 4: Final Payment

Your payment schedule will be available at any time in your secure client portal. You’re welcome to make payments along the way, and I’ll also send a friendly reminder as your final due date approaches.

Step 5: The Final Details

In the weeks leading up to your trip, I’ll share tailored packing advice, last-minute reminders, and prep tips to help you feel organized and excited. If you’d like, we can also schedule a final planning call to walk through any lingering questions or details together.

Step 6: Vacation Time!

Now it’s time to relax and enjoy the trip you’ve been dreaming of. Thanks to all the work we’ve done together, you can head out stress-free—knowing everything is in place. And if anything unexpected pops up while you’re away? I’m just a message away, ready to help.

Understanding My Planning Fees

As a travel advisor, I do receive a small commission from our travel partners when a vacation is booked—but that compensation alone doesn’t reflect the time, attention, and care that goes into crafting each personalized trip. To ensure I can provide the high-touch, stress-free planning experience my clients expect, I charge a modest planning fee. This allows me to focus on quality over quantity and give your vacation the dedicated support it deserves from start to finish.

Here’s a breakdown of my planning fees:

  • Vacation Package Planning & Booking Fee – $100
    This fee applies to full vacation packages that include both tickets and hotel accommodations. It covers custom quotes, booking management, and ongoing planning support—from first inquiry to final prep. This fee is refundable if you cancel within 30 days of booking and transferable if your travel dates change.

  • A La Carte Trip Booking Fee – $50
    For clients booking theme park tickets without hotel accommodations, this fee covers consultation, booking, and tailored guidance. Because ticket-only bookings are non-refundable, this fee is also non-refundable, though it may be transferred to a later travel date.

  • Dining Reservation Booking Fee – $50
    This optional add-on is available only to clients booking a full vacation package. I’ll handle all your dining reservations so you don’t have to stress or set early alarms. Please note that specific dining requests are not guaranteed due to availability. Guests booking tickets only or staying off-property will still receive my best tips and tools for making their own reservations.

These fees help ensure I can give each client my full attention and provide a thoughtful, stress-free planning experience. I deeply value the trust you place in me to help bring your vacation to life—and these fees allow me to do just that, with the level of service you deserve.

FAQ’s

  • My office hours are Monday-Friday from 10​:00am - 5:00pm EST. I will try to get quotes to you within 24 hours of your request, however, if it is a weekend, quotes will go out on Monday morning! (Unless there is a holiday)

  • My job is to find you the best value on vacation, although not necessarily the lowest cost. Pricing, while very important, is only one of many factors I consider when putting together the best package. I take my clients’ budgets very seriously and treat them with the same respect I would want my own vacation budget treated, but ultimately I keep your best interest in mind and make my travel recommendations with all relevant factors considered. Also, I am unable to provide line-item pricing, as your package consists of many components.

  • No, I am not able to book with Airbnb for my clients. Disney has curated a world-renowned experience that is best enjoyed by staying at one of their very own properties. With unique perks that are offered exclusively to their hotel guests, and because of the proximity, convenience, and guarantee of excellence that is associated with their hotels, at this time I only create Vacation Packages that include a stay at their properties. For these reasons and the lack of ability to properly vet and vouch for an Airbnb property, I do not include booking Airbnbs as a service.

  • Once we confirm your itinerary and you are ready to make a payment, You can access your Client Portal to create a pre-authorization. Your credit card isn’t charged immediately upon authorization, but what this does is give me all of the information I need as well as permission to make charges on your behalf. Your information is then saved, so you can easily revisit your invoice and make future payments quickly and easily.

  • In today's travel climate, I understand how important flexibility and the option to cancel your trip has become. Part of my job as your travel advisor is to educate you about each aspect of your trip's cancellation policy. The tour guides, hotels, properties, and experiences I curate for my clients often have their own unique set of cancellation policies, so I will include all cancellation details clearly in your trip proposal.

  • Yes, absolutely! After you’ve looked everything over, you and I can talk through any changes that you would like to make. I offer 3 complimentary changes to your itinerary.

  • The most convenient option for your documents will be my completely electronic itineraries. These e-documents can be accessed on your smartphone at all times on your trip and shared with loved ones who want to know your itinerary as well. When the time comes, I will send you instructions on how to utilize them to the fullest. If you prefer a hard copy of your itinerary, just let me know, but more often than not, my clients end up choosing the electronic versions.

  • After our initial consultation call, the best way for us to communicate is through email. If you have something more urgent to discuss, we can find a time to schedule a phone call. Of course, while traveling, you will have my personal contact information so that I'm only a phone call away to help should a need arise.